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Find answers to your technical issues in our technical FAQ!







VALUE PROPOSITIONACCESS TO MMC SERVICESMMC SERVICESCOLORANTS DATABASETECHNICAL FEATURES

VALUE PROPOSITION

Q: What are the services offered by MMC?
- An online color feasibility check, derived from CibaSC’s 30 years of experience,
- An online color matching engine, derived from CibaSC’s 30 years of experience,
- An Universal Colorant Database containing all the industry standards,
- Rapid color sampling: MMC makes your own colored plastic prototypes,
- Online TechSupport by experts for all your color related issues,
- Color Management and Color Communication solutions
- Color trends watching in our Inspirations/References section,
- Online access to industry standard color reference catalogs,
- Online Color Forum,
- Color e-Learning Modules,
- Online Color Quality Control (planned),
- And more value-added services to be added soon.

Q: What can MMC do for me?
MMC helps formulators, engineers and designers to ease and accelerate their color development processes.
- Enter the color you want to create, MMC calculates accurately your colorants recipe (color matching).
- Is the color you need feasible in this plastic? MMC experts will tell you.
- MMC helps you to communicate color accurately and easily
- You want to show a customer the color of the product you are developing for him? MMC will make your very own color prototypes on plastic chips
- What are the regulations your recipe need to pass? MMC experts will tell you which colorants you can and can not use.
- Need new ideas to make innovative products? MMC inspires you by providing the latest color trends.
- You want to be sure that your supplier is producing the parts you ordered in exactly the right color? MMC can help you specify the right color.

Q: How does MMC help me save time?
- No need to create and maintain your own colorant database
- No complex software installation
- MMC is available 24x7: no weekends or days off for MMC!
- MMC experts are located all over the planet.
- MMC experts know your time is critical and they are committed to making things go as quick as possible.
- Do not search for weeks the info you need: our color experts will surely have it.

Q: How does MMC simplify color development processes?
- From inspiration, to color prototyping via color definition and formulation development, all is available at matchmycolor.com™, all in one shot!
- Your team can share your development projects on a global basis, allowing optimization of projects.
- It is a color-only platform, for color professionals, ran by world-class color experts.

Q: Why is MMC unique?
- MMC has invested a great amount of resources to develop unique databases of colorants.
- Because it is MMC’s core business and highly valuable asset, MMC is able to maintain its colorants databases much quicker and with more completeness than any other player in the market.
- MMC offers multiple high-value color services in one spot, all lined to one another.
- MMC is open to all color professionals, as diverse as formulators, processors, engineers, designers, brand owners…

Q: What is the geographical focus of matchmycolor.com?
MMC is a global service provider. There are no geographical limitations to its reach.

Q: Who can use MMC?
MMC is open to all color professionals, be they formulators, processors, engineers, designers, brand owners…

ACCESS TO MMC SERVICES

Q: How do users get access to matchmycolor.com services?
Simply register - click on "I WANT TO REGISTER" on our homepage - you will get automatic access to MMC.  There are no fees.

Q: Can I buy products on MMC?
- No. MMC is a service-only platform.
- You can still order some colorants samples and ask for product quotation and information.
- Links to partner companies are provided if you intend to buy products.

MMC SERVICES

Q: How does color matching work with MMC?
It takes several steps:
- Color input/selection: either by selection of a color standard like RAL, Munsell or Nelly Rodi, or by entering your color data using a spectrophotometer linked to your computer, or by entering a color spectrum manually, or by retrieving previously saved colors. You can also input colorimetric values or import .cxf format (color palette).
- Mathematical formulation calculation: the MMC color matching engine will calculate for you the best matching recipes
- List of the different recipes with their respective Delta E: it will rank the most relevant recipes by their Delta E or their metamerism.
- Saving of past calculations: you will be able to access your previous matches and get them any time you need.
- Possibility to share recipes with your colleagues/partners on a global basis.

Q: How does MMC differ from stand-alone color matching software?
- You do not have to spend great amounts of resources to maintain your own colorants databases.
- You do not need to install and maintain software. It is a purely online service.
- You have online access to expertise and services.

Q: What makes MMC a reliable color matching tool?
- MMC relies on a proven and constantly upgraded color matching technology developed by CibaSC. It benefits from more than 30 years of expertise developed by the multi-disciplinary scientists of CibaSC.
- MMC has been developed in collaboration with leading industry players in the area of color measurement, colorants application and business-to-business e-solutions.

Q: How do you check color feasibility at MMC?
It works in several steps:
- Color input / selection: either by selection a color standard like RAL, Munsell, Nelly Rodi ®, NCS®©, and Metal FX  or by entering your color data thanks to a spectrophotometer linked to your computer, or by entering your color spectrum manually, or by retrieving previously saved colors.You can also input colorimetric values or import .cxf format (color palette).
- Mathematical calculation: the MMC engine will calculate for you the closest colors
- List of the different colors with their respective ΔE: it will rank the most relevant colors by their ΔE or their metamerism
- Possibility to check if the same color is feasible accross applications (plastic, paint & coating, ink & graphic arts).
- Easy and accurate communication of color with your colleagues / partners on a global basis

Q: How does the MMC Expert System help me?
- The MMC Expert System allows you to tailor your Color matching and Color Feasibility calculations to your application needs.
- You can choose to see only recipes which comply with certain regulatory approvals, or to your specific performance needs.
- Expert System criteria are designed to reflect the application and industry you work in.

Q: How do I get a real-life feel for the color I’m matching?
- MMC offers users the chance to order a physical sample of the color being matched, in the application form of choice. This service is available via the Color Matching and Color Feasibility services.

COLORANTS DATABASE

Q: Are all types of colorant manufacturers represented in MMC?
- From day 1, the MMC colorant databases are covering the entire color spectrum.
- MMC is open to additional colorants manufacturers. Please contact us at partner@matchmycolor.com if you wish to join the platform.

Q: Do you intend to expand MMC colorant databases?
- The MMC colorants databases will be continuously upgraded in scope (number of polymer or binder types covered) and in breadth (number of colorants contained in one specific colorant database)
- Please let us know what your needs are by using the Technical Support Request form. We will do our best to meet your requirements.

Q: Who are the partners in matchmycolor.com?
MMC is supported by the following companies:
- Ciba (colorants)
- DuPont Titanium Technologies (colorants)
- Nelly Rodi TrendLab (color trends)
- X-Rite (color measurement instrumentation)
- GretagMacbeth (color management tools)
- MetalFX (metallic printing technology)
- Engelhard Corporation (colorants)
- Carolina Colors Corporation (masterbatch)
- ColorViz (color visualization technology)
- Ciba Color Services (color management solutions)

We welcome further partners in order to give the platform the widest possible scope. Please contact us at partner@matchmycolor.com to learn what benefits you can gain by becoming a partner of MMC.

TECHNICAL FEATURES

Q: How does MMC protect confidential data?
- MMC uses secure servers and stringent privacy protection issues. MMC uses the best industry practices in terms of data protection.
- Data use is strictly limited by the Terms and Conditions
- Confidential information is protected by user-specific encrypted passwords.
- All personnel with access to the databases additionally have individual secrecy contracts.

Q: What equipment do I need to run matchmycolor.com?
You will need a PC with a Microsoft operating system (at least a 1.2 Ghz processor, 256MB RAM and Internet Explorer 6) AND Internet access.